
Friday, February 16, 2007
ASP File Uploading Without a Component
Free ASP Upload is an ASP class that allows file uploading without the need to install a binary component. Great for shared hosting environments. Technology
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Wednesday, February 07, 2007
Stop Email Abuse
Managing emails are a problem. In the outside world, the volume of spam is taxing the system and spam filters have become a major hassle. In a corporate environment, unsolicited emails may not get in, but spam created by co-workers and business associates carbon copying a half-a-dozen people for each intended recipient creates internal spam.
Is has become common practice to abuse using Cc. People use Cc for CYA, I did my job, or look what he/she wrote. Granted, an email is hard evidence an effort to communicate was attempted, but how did we survive before this ability to be so transparent existed? It blows my mind who gets Cc’d on some emails I receive. Most of these sub-recipients couldn’t care less. So people, have some self-control and take responsibility for your communiqués. If you need to share your email, fine, but if it isn’t necessary to inform someone of your actions, don’t.
Another peeve of mine is attachments. I recently set up mailboxes for a client and within a week someone was complaining that a 10Mb limit was too low. When I asked why, they said they needed to send large attachments in excess of 20Mb.
Email is not, nor ever was, intended as a file transport system; File Transport Protocol (FTP) was. Everyone who moves files should know how to use FTP and if 10Mb of mailbox space isn’t enough, you’re not using the system correctly. Use Gmail they give you a whopping 2418 Mb. Party!
Please don’t email anything over 2Mb. Use FTP or another web service. There are dozens of services available today that allow you to move large files using your browser. Some are free for occasional use and others charge a reasonable fee.
Here’s the rub: People Cc too many people with too large of attachments. This creates an enormous amount of unnecessary traffic. Stop the madness. The administrators, mail servers and network will thank you. General
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Tuesday, February 06, 2007
SQL Server Management Studio Express
Having just learned of the SQL Server Management Studio Express, I'm enjoying the "new" Microsoft with their free development tools. I also find it amusing how they decide to not include some of the most useful tools, but hey, it's better than having to purchase SQL Server or Visual Studio 2005. Technology
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Thursday, February 01, 2007
B2B, B2C & C2C
It’s what “now” marketing is all about: consumers talking to consumers about products and services. The web is the medium to facilitate this conversation and the importance of C2C, as the last un-abused channel, has never been more prominent.
C2C has always been a bonus or by-product of good B2B or B2C advertising, but it wasn’t the message’s vehicle. C2C has been known to be a powerful form of persuasion and now that advertising is rarely trusted, C2C has gained strength.
The web offers two-way, immediate communication with varying degrees of control. How online conversation is conducted and managed shapes its effectiveness. In its purest form, an unsolicited blog post or comment in a forum, the message seems real and honest. As control is exerted, the message gets tainted and meaning is lost or altered. Moderating comments or posts seems suspect and seeding topics is deemed unacceptable. Controlling or contriving communication is powerful and can have drastic affects. The previous example of a blog post is at one end of the spectrum and a flat out lie is at the other – no matter how it’s disguised.
Advertising has always been known to be adverting. It almost has a built-in disclaimer – “Beware, I’m an ad. I am carefully crafted to fool you.” But C2C does not have this wrapper, thus intensifying the reason for immediate reaction when the implied rules of conversation are broken. We’re seeing this in many instances with fake blogs, contrived viral videos and deceitful emails.
Can this abuse of C2C ruin it forever and bring the level of un-trust to that of the to-good-to-be-true ad? I think so. So agencies take note. Don’t go down the same road as you have with other media. The web is a young and vulnerable medium, but has more power than any other. Work to harness it, not abuse it. C2C is best nurtured and supported. Be the conduit or catalyst not the creator or the manipulator. If treated with respect and allowed to occur unimpeded C2C is the form of communication that will build a brand the most. Strategy
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Saturday, January 27, 2007
Good PHP Blog
Recently, I implementated the Serendipity blog for a client. Seems like a robust, versatile piece of software: easy to install, easy to skin and lots of add-ons. Technology
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Wednesday, January 17, 2007
Content Management or Content Massacre
Almost every client I talk to wants the ability to make edits to their site without having to pay a developer. This sounds great and with all the content management products, blog software, portal frameworks advertised the technology is cheaper, more available and simpler to use than ever before.
Just like building a house, creating a web site takes craft. It takes more than tools. There are a lot of lay people that have tools, but can’t build a house and there are a lot of companies with content management systems (CMS) that can’t manage a web site.
Too many times I have seen a group of talented folks build a beautiful site and within a year it is an embarrassment because of CMS abuse. Wacky type, garish colors, poor formatting destroy the integrity of the design. This is a loose-loose situation: the client looses the value of good information architecture and design for which they paid, the visitor doesn’t get the experience they deserve and the shop that put their soul into the site doesn’t get to see the benefits of their hard work realized.
Many shops use the manta “Just give the client what they want.” Those shops are only in it for money and have the wrong approach. It is our job as web professionals to guide and educate clients through the process of planning and developing a web site. By conducting diligent analysis of business needs, stakeholders, and resources the best solution is revealed. Sometimes it involves a CMS and sometimes not.
When deciding on a CMS, here are some important considerations:
- How often will the content actually be updated? And will the cost of the CMS outweigh the cost of hiring a developer to make updates.
- What future considerations are there for site additions and how can the CMS be modified to include new content and new functionality?
- Does the client need to change the navigation structure of the site or just edit specific sections?
- Who will be managing the site and what is their time constraints, and skill level in copywriting, and graphic design. Yes, graphic design is not only graphics; it is text formatting and typography.
- What is the client’s workflow regarding publishing content? Is there proofing? Is there an approval process? How is this communicated?
- What types of content will need to need to be managed: news releases, images, charts, downloadable documents and user permissions?
- What format is the above material in before it gets published to the web? How does the conversion to web ready files, data or info handled?
- Are there any other technologies or systems which the CMS must interact?
Obviously, these are just a few concerns, but the idea is - get the big picture. Having control is appealing, but can the client handle it? Help them realize the work and effort involved. They will be happier in the long run and you will be too. Project Management
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Friday, January 12, 2007
In Support of the "Now"
One of my favorite new marketing gurus is Joseph Jaffe. He recently published the Manifesto for Experimentation on ChangeThis. This paper reinforces the concept of "now media" and stresses the importance of changing how advertising is approached and looking forward not backward. Strategy
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Now Media
A colleague of mine, Jeff Stein, has coined a new term, “now media”. The web is often referred to as new media and I guess it’s new compared to how long print and broadcast have been in use, but it’s over ten years old and it ain’t that new anymore.
As with any new medium, adoption and use change rapidly in the early stages of its lifespan and the web has certainly been true to that premise. Practices that were effective five years ago are no longer viable. Presentation of information has changed drastically. Capability has grown tenfold. The most incredible fact is, how rapidly the web has been incorporated into everyday life, much faster than radio or television ever was.
The web is truly now media:
- Wireless broadband – there is even technology to turn your car into a moving hotspot
- Telephone technology is infused with web technology - Blackberry
- Print and TV graphics have been tremendously impacted
- Billions of dollars for other media budgets have been ported to the web
- Billions of dollars of commerce transact on the web
- Information is shared far more rapidly than ever before - virality
- The world has become a smaller place
- Kids are online before they can read
- Businesses use the web as their primary point of customer contact
- Enterprise application development is moving rapidly to a web-based infrastructure
Society’s use of the web changes monthly. Advertising and marketing agencies are slow to keep up and often find themselves fighting trends, not embracing and contributing to them.
Being a web professional requires “an ear to the ground.” We need to know what’s going on, what’s working and what’s not. This is why smaller, agile shops can react and reposition their practices to stay current and offer the best solutions to their clients. It’s too easy to be insulated from the “front lines” in a large agency or in a corporate environment.
“Now” IS now. It’s not Web 2.0. It’s not tried and true. No one person or company is leading the way – at least not for long. It’s not the same today as it will be tomorrow. There is little equity in past performance. Those that are looking to the past for answers will soon be lost. There is little reward without risk. Everyday is a new challenge.
Strategy
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Saturday, December 23, 2006
Good Design is like Fine Chocolate
People love chocolate. Some even experience a kind of high from it and recently I witnessed the same phenomenon with good design.
We were in a client meeting. The first part of the meeting was technical requirements for a web site – important, but hardly exiting (except to me). We accomplished our goals and things went well. Everyone was serious and business-like.
The second half of the meeting was the presentation of several logos we created for a new identity for the company. The show started and by the time the third example was displayed everyone’s demeanor had totally changed. Gone were furled brows and looks of concern. A great dialog was happening. People shared personal anecdotes that related to the work they were seeing. By the time the last logotype was shown everyone was smiling and chatty. People were energized by design. Design communicated and resonated with everyone in the room, even those of us that had previously seen the work.
I witnessed the power of good design. The next time someone doubts the importance or value of design, this is a story I will tell. Design is important. It may not be quantifiable all the time, subjective things rarely are, but its importance is undisputable. Design
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Thursday, December 21, 2006
Mouse Party
This over-the-top, educational Flash piece should win an award. It's funny, accurate and informational. Inspiration
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Wednesday, December 20, 2006
2e Creative's Xmas Greeting
2e Creative created a cute little Flash piece to showcase their creativeness for the Holiday Season. Nice work, but to be in tune with the times they should have made a video and put it on YouTube. Design
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