James Bielefeldt, PMP

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Senior business analyst with project management experience and technical background.

Outstanding communicator. Rapid learner. Adaptable professional.
 

Skills Summary

Fifteen years of IT experience from projects in healthcare, pharmaceutical, financial, insurance, consumer products, manufacturing, real estate, hospitality, marketing and Internet start-up sectors.
Competencies:
Functional and technical requirement documentation, stakeholder relationship building, business process and data modeling, gap analysis, user stories, use cases, UI wireframing, quality assurance, user training, project planning, cost and resource estimating, budget and schedule management, team leadership, user-centered design, e-commerce, digital content management, application architecture and design, data modeling, web services , Agile and waterfall methodologies
Certifications:
PMP, MCSD, MCP
Tools & Technologies:
Visio, Excel, Word, Rally, Jira, MS Project, SQL Developer, SQL, XML/XSLT, JavaScript, HTML, CSS, ASP.NET (C#), PHP
 

Experience

Panera Bread, 06/2014 - 03/2018

Business Process Analyst

Business analyst contractor responsible for documenting current and future-state process maps, writing user stories and related systems documentation in an Agile environment for in the support center servicing 2000+ bakery cafes nationwide.

Blackhawk Engagement Solutions, 08/2014 - 03/2016

Senior Business Analyst/Project Manager

Senior business analyst contractor responsible for writing user stories and related systems documentation in an Agile development team supporting prepaid credit card applications for internal and external users.

Express Scripts, 09/2012 - 06/2014

Senior Consultant, Business Analyst III, Team Leader

Senior business analyst contractor responsible for requirements elicitation and documentation for patient service systems integration as the result of Medco acquisition by ESI.

Monsanto, 10/2011 - 09/2012

Senior Consultant, Business Analyst II, Project Manager

Senior business analyst contractor responsible for requirements elicitation and documentation for Technology Pipeline Solutions division.

Dovetail, 02/2007 - 10/2011

Interactive Director

Management and active involvement in all interactive projects for local advertising agency: client relationship stewardship; proposal writing; estimating; cost, time and schedule management; project planning; requirement documentation; team leadership; development oversight; status reporting; quality assurance; delivery and closure.

James Bielefeldt Consulting, 04/2005 - 02/2007

Independent Consultant

Assisted various medium and small companies to improve their web presence by providing guidance and management through the entire project lifecycle. Developed UIs, applications and databases. Client work: Alpha Packaging, Cape Radiology, VetScribe, SBTV.com, Joe Grooming.

Maritz Travel, 01/2006 - 09/2006

Consultant, Project Manager

As a PM consultant engaged at Maritz Travel, I analyzed processes used to develop travel and event registration websites by documenting workflows, finding inefficiencies and making recommendations to improve consistency in task execution and accuracy in reporting estimates to completion.

Mozaic LTD, 01/2003 - 04/2005

Senior Project Manager

Managed a team of 6-8 members for graphic services company. Worked with agency account managers to concept solutions and create strategies to meet client business needs. Developed UIs, applications and databases. Client work: BJC HealthCare, LuxCo, Sprint, Margaritaville.

KPC Communications, 01/2001 - 01/2003

Senior Project Manager

Managed a team of 10-12 members. Worked with agency account managers to concept solutions and create strategies to meet client business needs. Developed UIs, applications and databases. Client work: Anheuser-Busch, Domino Sugar, Francesco Rinaldi Pasta Sauce.
 

Education

Southern Illinois University, Carbondale, Illinois
B.A. Cinema and Photography